<aside> <img src="/icons/phone_blue.svg" alt="/icons/phone_blue.svg" width="40px" /> Device(s)

</aside>

• Mobile
• Tablet
• Desktop

<aside> <img src="/icons/dialogue_blue.svg" alt="/icons/dialogue_blue.svg" width="40px" /> Questionnaire

</aside>

Google Form

<aside> <img src="/icons/promoted_blue.svg" alt="/icons/promoted_blue.svg" width="40px" />

Workflow

</aside>

Workflow summary

<aside> <img src="/icons/hammer_blue.svg" alt="/icons/hammer_blue.svg" width="40px" />

Challenge, Task, Objective

</aside>

Problem(s) which users encounter, Tasks to be completed, Experiences to offer to the target users.

《Examples》

• Wish to complete booking on App
• Would like to accomplish multiple tasks in one centralized screen
• Meal delivery service which older generation can order easily through App
• Provide e-ticket instead of paper-based tickets

<aside> <img src="/icons/user_blue.svg" alt="/icons/user_blue.svg" width="40px" /> Target users

</aside>

Please describe your target users in detail. (e.g. User attributes, behavioral pattern, needs, expectations, familiarity with technologies, etc.)

《Examples》

• Background
• Occupation / Field of activity
• Age range / Gender (non-binary)
• User’s story, narrative, emotion, experience
• Familiarity with the advanced technologies and devices
• Accessibility needs
• Language